ONLINE RESERVATIONS

FREQUENTLY ASKED QUESTIONS

• What time is check in and check out?
  Check 12p.m., check 12p.m.
• Can I leave the room late?
  No
• Can I choose the type of bed in my room? (Large bed – two beds)
  Request preferences, which will be subject to availability.
• Do the rooms have a balcony or terrace? Can I reserve one?
  36 with balcony and 6 with terrace. Request preferences, which will be subject to availability.
• Are there non-smoking rooms?
  Yes
• How many storeys does the building have? Is there a lift?
  The hotel has 5 floors and 1 lift
• Is there air conditioning in the rooms? Does it work all year round?
  There is air conditioning in all the rooms.
• Is your hotel adapted for the handicapped?
  There are rooms for people with wheelchairs
• Can you keep my luggage when I leave the room?
  Yes
• Is there a safe place to park my car? How much does it cost?
  There is a public car park close to the hotel
• Does the hotel have an Internet or e-mail terminal for guests?
  Yes
• Do you have high-speed internet in the room for my portable computer? Is it wireless?
  Yes
• Do you have a quiet, romantic room? How can I reserve it?
  Yes, You can request it when making your reservation
• What languages are spoken in Reception?
  There are multilingual personnel in reception.
• Where may I rent a car?
  At reception
• How far away are the Ramblas?
  3 minutes walk
• How far away is the Passeig de Gràcia?
  3 minutes walk
• How much does a taxi from the airport cost? How long does it take?
  About 20 euros and it takes half an hour if it is not rush hour.
• In what kind of a neighbourhood are you?
  Centra, shopping district of the city and very welcoming
• I am travelling to attend a trade fair at the Fira de Barcelona: will it be easy to reach from your hotel?
  You can get to the Fira de Barcelona by metro which is a few metres from the hotel, take Line 1 (red) until Plaza España where you will Fira I de Barcelona and with easy
  access with a free bus you can get to Fira II de Barcelona from the Plaza de España.